Backup & Recovery
Your safety net against unexpected disasters and data loss. Consistent backups and quick recovery keep your business running without missing a beat.
Summary of Service
Backup and Recovery is your safety net against unexpected disasters and data loss. At HelpDesk.tech, we ensure your information is consistently backed up and quickly recoverable, allowing you to keep your business running without missing a beat—even when the unexpected happens.
What's Included
Consistent, thorough backups and a streamlined recovery process.
Automated Backup
Set-and-forget solutions for critical data.
Offsite Storage
Redundancy to protect your files from local damage.
Encrypted Archives
Secure protection, preventing unauthorized access.
How We Achieve It
Proven methods, advanced software, protecting essential files and info.
Regular Testing
Conducting drills to confirm that backups actually work.
Monitoring
We keep an eye on backup status and resolve issues swiftly.
Scalable Storage
Adjusting space as your data grows. No manual shuffling.
Clear Plans
Detailed protocols for restoring data promptly in a crisis.
RESULT
You can run your business confidently, knowing that even if hardware fails or files become corrupted, you can bounce back quickly with minimal disruption.
When to Subscribe
When this is happening...
When you need cheap insurance just in case everything goes south. Offices often rely on outdated manual backups or forget to back up at all, leaving them vulnerable to data loss from disasters, hardware failure, or cyber threats. One mishap can jeopardize critical information and stall operations.
We simply do
what we do.
We employ a meticulous approach, using automated backups, secure storage, and frequent testing to ensure no details slip through the cracks. If the worst happens, our thorough planning and quick response enable you to restore operations in record time.
Problem Solved!
When your data is consistently backed up and easily recoverable, daily tasks remain uninterrupted by catastrophic events.
You’ll work with peace of mind and the confidence that your most important business asset—your data—is safe.
Common PILLAR IV Benefits
Backup Management
- Maintaining Backup Solutions: Setting up automated backups for critical data.
- Monitoring Backup Jobs: Ensuring backups run successfully.
- Regular Backup Testing: Verifying that backups are complete, accurate, and restorable.
- Managing Retention Policies: Defining how long backups are stored for business needs.
- Securing Backup Data: Encrypting backups and ensuring access controls are in place.
- Cloud Backups: Ensuring backups are stored in a cloud data center.
- Managing Capacity: Ensuring there is enough storage for new backups and archives.
Disaster Recovery Planning
- Documenting Recovery Objectives (RPO & RTO): Defining acceptable data loss (Recovery Point Objective) and recovery time (Recovery Time Objective).
- Recovery Testing: Conducting regular drills to ensure recovery processes are effective.
- Coordinating with Leadership: Communicating recovery steps with key stakeholders.
- Implementing Business Continuity Strategies: Ensuring critical business functions can
continue during a disaster.
Data Restoration & Recovery
- Data Restores for Users: Assisting employees with recovering lost or deleted files.
- Restoring Servers and Workstations After Failures: Recovering full system images and recovering clean backups after hardware or software failures, or cyber attacks.
- Troubleshooting Backup and Restore Failures: Diagnosing issues with backup software, storage, or network.
Compliance and Security
- Wi-Fi Connectivity Issues: Helping users connect to corporate wireless networks
- VPN Troubleshooting: Assisting with remote access to the enterprise network
- Email Issues: Resolving problems with sending/receiving emails or syncing devices
Continuous Improvement and Reporting
- Wi-Fi Connectivity Issues: Helping users connect to corporate wireless networks
- VPN Troubleshooting: Assisting with remote access to the enterprise network
- Email Issues: Resolving problems with sending/receiving emails or syncing devices
Ready to
Transform
Your IT?
Join hundreds of businesses that have streamlined their IT operations with HelpDesk.tech.
Start with our End User Support pillar and scale as you grow. Whether you need expert assistance for routine tasks or a partner for complex IT challenges, we’re just a click away.
- Immediate Support Access
- Rapid Implementation
- Enterprise Security
14 MIN
AVERAGE RESPONSE
