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Services
End User Support
Device Management
Security
Backup & Recovery
How IT Works
The HDT Difference
User Comments
Case Studies
Let’s Make Contact
West Texas IT – July 2024
Ticket Utilization
0.9%
#1 Ticket Killer
Terra
But wait... there’s more?!
Tickets Submitted
72
14
Tickets Escalated
58
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That’s a 80% close rate!
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