NEW PARTNER ACCEPTANCE

You have been approved as a new partner!

Continue below to finalize the sign-up process.

We’re excited to partner with you! Thank you for your trust and your business.

FINALLY!

The Help Desk You Deserve.

HDT STANDARD OFFERING SIGNUP

WHERE DID YOU FIND US?(Required)

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Onboarding - Flat Rate

Price:

Choose Your Onboarding Option

Onboarding is a total of $4500.00 upon signup. You may choose to pay in one lump sum, 3 monthly payments, or 6 monthly payments.

ONBOARDING FLAT RATE ~~$3,200.00~~ - Congratulations! We have applied your ASCII Deep Dive credit of $3,200.00 to your amount due today!

INTAKE SERVICES - $1900.00/mo. (No charge today!)

Price:

You are signing up for "Intake Services" which means after a short call queue, agents will answer a unique telephone number, document calls, turn phone calls into tickets in your PSA, and refer information to callers as available. 8am to 5pm in your time zone. Up to 500 seats supported.

100 Seat Minimum - $1900.00/mo. (No charge today!)

Price:

WELCOME! You are signing up for "Help Desk Services" for 100 seats which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

200 Seat Minimum - $3800.00/mo. (No charge today!)

Price:

WELCOME! You are signing up for "Help Desk Services" for 200 seats which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

300 Seat Minimum

Price:

WELCOME! You are signing up for "Help Desk Services" for 300 seats which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

Do You Need More Seats to Start?(Required)

YES

NO (the minimum stated above is all I need for now)

Additional Block of 50 Supported Seats - $950.00/mo. (50 users = Quantity 1)

Price: $0.00

NO CHARGE TODAY! Supported seats are added in blocks of 50.

Total Supported Seats

Hidden

Total Supported Seats

Include Triage Service?

Yes

Triage service is a flat rate monthly service at $850.00/mo. that can be added to our standard offering. It allows for a live answer during your supported hours and lowers first response times significantly. This will go toward your first billable month, which is 30 days from signup (your first 30 days are "Onboarding" and non-billable). Your next monthly user payment won't be due until month 3.

Triage Services Monthly

Price:

Add Extended Hours?

Yes

Extended Hours is a small 30% monthly premium added to your monthly support. It extends your support from Monday through Friday 8am to 5pm in your local time zone to Monday through Friday 8am to 8pm EST. This will go toward your first billable month, which is 30 days from signup (your first 30 days are "Onboarding" and non-billable). Your next monthly user payment won't be due until month 3.

Extended Hours Monthly

Price: $0.00

Total Estimated Monthly Subscription

Account Credit

Price:

You have received a credit from J. Colin Petersen as a special thank you, which you have discussed!

Returning Partner Credit

Price:

Your Returning Partner credit has been applied. Welcome back to HelpDesk.tech!

Total due Today

Your payment today pays for onboarding. Your first billable month for support (Month 2) is 30 days from signup (today). Your next monthly payment will be due the earlier of 30 days from today or your GO LIVE date when support begins, and depends on the total amount of seats subscribed between now and your GO LIVE date.

Authorizing Signature(Required)

I am a duly authorized representative of my company and authorize this transaction and partnership. Subscription charges will recur monthly on the payment method provided below.

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