YOU'RE RENEWING!

We couldn’t be more thrilled to continue our partnership! Your new agreement is found below.

Continue below to finalize the sign-up process.

We’re excited to continue our partnership! Thank you for your continued trust and your business.

IT ONLY GETS BETTER!

HDT OFFERING SIGNUP

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One Time Onboarding

Price:

200 Seat Minimum - STANDARD

Price:

WELCOME! You are getting preferred pricing on a 200 seat minimum subscription for Standard Services which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate. Intake Services must be subscribed separately.

50 Seat Add-On

Price:

50 additional seats

300 Seat Minimum - STANDARD

Price:

WELCOME! You are getting preferred pricing on a 300 seat minimum subscription for Standard Services which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate. Intake Services must be subscribed separately.

500 Seat Minimum - PROFESSIONAL

Price:

WELCOME! You are getting preferred pricing on a 500 seat minimum annual subscription for Professional Services which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate. Intake Services are included in this plan.

50 Seat Add-On at 500 seat min

Price:

50 additional seats

750 Seat Minimum

Price:

WELCOME! You are getting preferred pricing on a 750 seat minimum annual subscription for "Help Desk Services" which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

50 Seat Add-On at 750 seat min

Price:

50 additional seats

1000 Seat Minimum

Price:

WELCOME! You are getting preferred pricing on a 1000 seat minimum annual subscription for "Help Desk Services" which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

50 Seat Add-On at 1000 seat min

Price:

50 additional seats

100 Seat Add-On at 1000 seat min

Price:

100 additional seats

Total Supported Seats

INTAKE SERVICES

Price:

You are signing up for "Intake Services" which means after a short call queue, agents will answer a unique telephone number, document non-support-related calls, field support-related phone calls and turn new inquiries into tickets in your PSA, field and relay inbound sales inquiries to your sales staff, and refer other information to callers as available. We will monitor a designated chat widget for similar inbound inquiries, as well as monitor and clarify new tickets that enter our designated support queue/service board unannounced. 8am to 5pm in your time zone.

EXTENDED HOURS

Price: $2,000.00

Extended Hours is an offering that is an additional charge with our Professional service. It extends your support from Monday through Friday 8am to 5pm in your local time zone to Monday through Friday 8am to 8pm EST. Additional Charges Apply.

HELPDESK.TECH STARTER PACKAGE

Price:

Monthly Subscription. The Starter Package means tickets will be assigned to the general technician pool, and served by the first available technician. It includes PSA Integration, same day/next day average resolution, and includes 10 tickets per month. $30/ticket thereafter.

Total Estimated Monthly Subscription

Deep Dive Credit

Price:

Thanks for coming to our breakout session and booking a deep dive with us!

Additional READY NOW Credit

Price:

You have an EXCLUSIVE Bootcamp Credit only available at the TMT Bootcamp! Thanks for trusting us with your help desk support for your MSP!

ONE OR MORE SPECIAL CONDITIONS APPLY: Intake Services offered for 2 months free, after which additional fees will apply if Partner keeps services. Auto cancels after 2 months.

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I am a duly authorized representative of my company and authorize this transaction and partnership. Subscription charges will recur monthly according to the agreed billing schedule on the payment method provided to HelpDesk.tech for recurring charges.