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Let's completely eliminate the hassle of hiring Level 1 techs ever again

ASCII EDGE Attendees, I Guarantee I Can Eliminate 100% Of The Hassle Of Hiring Level 1 Techs

Stop worrying about techs escalating the dumbest things,
looking for a promotion within 6 months,
and outright quitting just as they get good at their jobs.

J. Colin Petersen, President and CEO
HelpDesk.tech

You Will Get To Supercharge Your Help Desk Experience with HelpDesk.tech!

Dear Fellow MSP Owner,

I’ve run my own MSP (okay, I started as a VAR) for over 25 years.

I built HelpDesk.tech because I was experiencing some of the same frustrations we all have faced about Level 1 help desk technicians, namely…

  1. They’re not remotely as competent as they think they are.
  2. They want to be promoted to “Net Admin” (whatever they think that title means) within 6 months.
  3. Things even a junior level “Googler” should be able to look up seem elusive.
  4. You end up having to go back and do the tech’s work over again.
  5. They quit within 6 to 18 months.

Maybe you’re lucky if they even stay for 6 weeks. Or maybe you’re one of the rare ones that has been lucky to keep a tech or two for a while, and you aren’t pushing your luck trying to hire another one. Maybe you’ve gotten to the point where you completely dread hiring level 1’s but can’t grow unless you do.

If I’ve just described your situation, I want to give you a 60-minute DEEP DIVE consultation into your business FREE to discover what’s really going on in your business and what can be done about it.

Sign up below or read on to learn more. You have nothing to lose, and everything to gain.

Dedicated to your success,

J. Colin Petersen, President and CEO – HelpDesk.tech

Here's What Partnering with HelpDesk.tech Mitigates Immediately

IF Your Techs

are taking advantage of you and what you can do about it, whether they're direct hired or not.

IF They're

underperforming and how they might be motivated to work at a fast pace.

IF Techs Are

experiencing burnout or about to burnout and quiet-quitting or preparing to leave you.

IF You Might

lose clients due to front line experience or unsustainable systems that set you up for failure.

IF Your Techs

are doing unprofitable support work when they should be working projects and the like.

Partners Will Tell You...

“ J. Petersen is a Straight Shooter.”

You can trust J. He's a straight shooter. As far as what I appreciate the most about HelpDesk.tech is not only that the technicians communicate well with our clients, but also back to us, which is especially important when things inevitably go awry. Before we contracted HDT, we had two people on our local help desk, and we were having trouble keeping up. Our field techs were hitting it out of the park, but I wanted our help desk response times to be faster. Since we partnered with HelpDesk.tech, one of our former HD techs is now in the field and she’s thrilled. Our senior tech is not so stressed out and can work on new projects or roll out new products for our stack. My clients are smart, so some may know that HDT is not in our back yard, but I think that most believe it’s one company, and as long as WTITC and HDT are in sync, that’s all that matters to me.
John Brenner
John Brenner, President
West Texas IT Consulting - Midland, Texas

“ HelpDesk.tech is a GAME CHANGER!”

In our journey to fulfill our mission of leading San Diego businesses to unparalleled profitability and success, partnering with HelpDesk.tech has proven to be a game-changer. Their unwavering commitment to effective communication, combined with their swift response times, has seamlessly aligned with our ethos, ensuring that our clients experience nothing but the best. Their expertise not only complements our vision but also strengthens it.

But that does't just come from us. Our clients' feedback speaks volumes!

For businesses seeking a partner that resonates with their aspirations and is poised to transform their IT support landscape, HelpDesk.tech is the answer.
Jason Brooks Beanstalk
Jason Brooks, CEO
Beanstalk Computing - San Diego, California

Schedule a Deeper Discussion

If you sign up for a deeper discussion with HelpDesk.tech today, not only will you learn how to put the best techs in the business to work for you right away, but you’ll do it at far less expense and ease of scale than hiring direct.

We’ll prove it to you. You have nothing to lose and everything to gain.