PILLAR III
Security

Summary of Service

Security is about more than just firewalls and antivirus; it’s a layered strategy that protects your business from cyber threats, data breaches, and unauthorized access. By prioritizing vigilance and best practices, we shield your systems so you can work with peace of mind.

What’s Included:

Protective measures designed to keep you safe and compliant..

  • Firewall & AV: Monitored and updated to fend off the latest threats.

  • User Security: Added layers of protection to minimize user vulnerability.

  • Awareness Training: Education to help avoid potential risks.

How We Achieve It:

Monitoring, quick response, cutting-edge tools, and robust defenses.

  • Threat Detection & Response: Keeping watch around the clock.

  • Vulnerability Scans: Identifying weaknesses in software and devices.

  • Compliance: Helps comply with cyber liability insurance, HIPAA, PCI, etc.

  • Incident Response: A blueprint for recovering from threats and breaches.

Result

You gain confidence in your everyday operations—knowing that sensitive data is secure, downtime from malicious attacks is minimized, and your team is well-informed about how to stay safe online.

When to Subscribe

When this is happening...

When you need to comply with your cyber security liability policy, you need this. Also, offices often underestimate how vulnerable they are. Maybe staff share passwords, skip software updates, or leave unencrypted laptops around. One breach or piece of ransomware can bring the entire operation to a standstill.

We simply do what we do.

Our proven best practices make security second nature—tightening access, ensuring everything is patched, and cultivating a culture of cyber awareness. By treating data security as non-negotiable, we help you ward off threats before they become disasters. And you’ll easily comply with that policy.

Problem Solved!

With a strong security posture, interruptions from hacks or breaches become rare—and far less damaging. As a result, you’ll spend fewer resources cleaning up after incidents and more time growing your business with confidence.

Common PILLAR III Benefits

Identity and Access Management

  • Managing Access and Permissions: Ensuring appropriate access to systems and data.
  • Enforcing (MFA): Enforcing and troubleshooting MFA for critical business applications.
  • Managing Unauthorized Access Attempts: Investigating failed login attempts or suspicious activity and managing password policies.

Endpoint and Network Security

  • Managing Antivirus Solutions: Ensuring all endpoints have up-to-date threat protection.
  • Managing Firewall Rules: Configuring firewalls to block unauthorized traffic.
  • SecuringWi-Fi and VPN: Configuring secure remote access for employees.
  • Vulnerability Scans: Scanning systems for security vulnerabilities and applying patches.

Security Awareness and Incident Response

  • Phishing Awareness: Educating employees about social engineering threats.
  • Investigating and Responding to Security Incidents: Analyzing alerts and logs for signs of cyberattacks or breaches and responding appropriately.
  • Monitoring Security Logs and Alerts: Reviewing logs from security tools and firewalls.

Data Protection and Compliance

  • Managing Data Encryption: Encrypting sensitive business data in transit and at rest.
  • Ensuring Compliance with Industry Regulations (e.g., HIPAA, PCI-DSS, GDPR): Implementing policies and software to meet security and privacy requirements.
  • Device Hardening: Applying security policies to company-owned assets.

Cloud and Application Security

  • Securing Microsoft 365/Google Workspace/Apple Accounts: Configuring security settings for cloud productivity suites.
  • Managing Secure Access to SaaS Applications: Ensuring third-party business applications follow security best practices.

General Security Administration

  • Security Audits: Regularly evaluating the security posture of the organization.
  • Developing and Enforcing IT Security Policies: Creating policies for acceptable use, data protection, and security best practices.

Ready to transform your IT support?

Let’s Build a Stronger IT Partnership

HelpDesk.tech is here to help enterprises across the U.S. achieve seamless and scalable co-managed help desk solutions. Whether you need expert assistance for routine tasks or a partner for complex IT challenges, we’re just a click away. Fill out the form to schedule a free consultation or get in touch with one of our experts to learn how we can integrate with your team and optimize your IT operations.

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