Days

Hours

Minutes

Seconds

BOOK A DEEP DIVE

for OVER $26,000
in BONUSES

Let's completely eliminate the hassle of hiring Level 1 techs ever again

TMT Roadshow Attendees, BOOK NOW!
I Guarantee I Can Eliminate 100% Of The Hassle Of Hiring Level 1 Techs

DO NOT MISS OUT ON THESE VALUABLE BONUSES

1. A Plan of ACTION – $12,500 value

2. Academy Access – $4,700 value

3. Why Techs Quit – $500 value

4. Credit to Account – $3,200 value

5. A Fine Steak Dinner! – $150 value

J. Colin Petersen, President and CEO
HelpDesk.tech

You Will Get To Supercharge Your Help Desk Experience with HelpDesk.tech!

Dear Fellow MSP Owner,

I’ve run my own MSP (okay, I started as a VAR) for over 25 years.

I built HelpDesk.tech because I was experiencing some of the same frustrations we all have faced about Level 1 help desk technicians, namely…

They’re not remotely as competent as they think they are.
They want to be promoted to “Net Admin” (whatever they think that title means) within 6 months.
Things even a junior level “Googler” should be able to look up seem elusive.
You end up having to go back and do the tech’s work over again.
They quit within 6 to 18 months.

Maybe you’re lucky if they even stay for 6 weeks. Or maybe you’re one of the rare ones that has been lucky to keep a tech or two for a while, and you aren’t pushing your luck trying to hire another one. Maybe you’ve gotten to the point where you completely dread hiring level 1’s but can’t grow unless you do.

If I’ve just described your situation, I want to give you a 60-minute DEEP DIVE consultation into your business FREE to discover what’s really going on in your business and what can be done about it.

Dedicated to your success,

J. Colin Petersen, President and CEO – HelpDesk.tech

Here's What Partnering with HelpDesk.tech Mitigates Immediately

IF Your Techs

are taking advantage of you and what you can do about it, whether they're direct hired or not.

IF They're

underperforming and how they might be motivated to work at a fast pace.

IF Techs Are

experiencing burnout or about to burnout and quiet-quitting or preparing to leave you.

IF You Might

lose clients due to front line experience or unsustainable systems that set you up for failure.

IF Your Techs

are doing unprofitable support work when they should be working projects and the like.

Partners Will Tell You...

“ J. Petersen is a Straight Shooter.”

You can trust J. He's a straight shooter. As far as what I appreciate the most about HelpDesk.tech is not only that the technicians communicate well with our clients, but also back to us, which is especially important when things inevitably go awry. Before we contracted HDT, we had two people on our local help desk, and we were having trouble keeping up. Our field techs were hitting it out of the park, but I wanted our help desk response times to be faster. Since we partnered with HelpDesk.tech, one of our former HD techs is now in the field and she’s thrilled. Our senior tech is not so stressed out and can work on new projects or roll out new products for our stack. My clients are smart, so some may know that HDT is not in our back yard, but I think that most believe it’s one company, and as long as WTITC and HDT are in sync, that’s all that matters to me.

John Brenner, President

West Texas IT Consulting - Midland, Texas

“ HelpDesk.tech is a GAME CHANGER!”

In our journey to fulfill our mission of leading San Diego businesses to unparalleled profitability and success, partnering with HelpDesk.tech has proven to be a game-changer. Their unwavering commitment to effective communication, combined with their swift response times, has seamlessly aligned with our ethos, ensuring that our clients experience nothing but the best. Their expertise not only complements our vision but also strengthens it.

But that does't just come from us. Our clients' feedback speaks volumes!

For businesses seeking a partner that resonates with their aspirations and is poised to transform their IT support landscape, HelpDesk.tech is the answer.

Jason Brooks, CEO

Beanstalk Computing - San Diego, California

Schedule a Deeper Discussion

If you sign up for a deeper discussion with HelpDesk.tech today, not only will you learn how to put the best techs in the business to work for you right away, but you’ll do it at far less expense and ease of scale than hiring direct.

We’ll prove it to you. You have nothing to lose and everything to gain.

HDT + ASCII EDGE EXCLUSIVE Signup

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Onboarding

Price:

INTAKE SERVICES - a $1900.00/mo. value - INCLUDED FREE!

Price:

You are signing up for "Intake Services" which means after a short call queue, agents will answer a unique telephone number, document calls, turn phone calls into tickets in your PSA, and refer information to callers as available. 8am to 5pm in your time zone.

10 Seat Minimum - $190.00 per month

Price:

WELCOME! You are signing up for "Help Desk Services" for 10 seats which means after a ticket is created, agents will reach out via email, chat, or phone call as necessary to affect a resolution for your end user, or escalate to your senior staff as appropriate.

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Supported seats are added in single seat increments for this limited offer first order. (Normal minimums apply after first order. Cancel this order any time.)

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Your payment today starts your monthly subscription. Onboarding begins right away and will take a maximum of 30 days. Your next monthly payment will be due the earlier of 2 months from today or 1 month from your GO LIVE date when support begins, and depends on the total amount of seats subscribed between now and your GO LIVE date.

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BOOK A DEEP DIVE

for OVER $26,000in BONUSES

Let's completely eliminate the hassle of hiring Level 1 techs ever again

TMT Roadshow Attendees, BOOK NOW! I Guarantee I Can Eliminate 100% Of The Hassle Of Hiring Level 1 Techs

DO NOT MISS OUT ON THESE VALUABLE BONUSES

1. A Plan of ACTION – $12,500 value

2. Academy Access – $4,700 value

3. Why Techs Quit – $500 value

4. Credit to Account – $3,200 value

5. A Fine Steak Dinner! – $150 value

You Will Get To Supercharge Your Help Desk Experience with HelpDesk.tech!

Here's What Partnering with HelpDesk.tech Mitigates Immediately

IF Your Techs

IF They're

IF Techs Are

IF You Might

IF Your Techs

Partners Will Tell You...

“ J. Petersen is a Straight Shooter.”

“ HelpDesk.tech is a GAME CHANGER!”

Schedule a Deeper Discussion

Partner

Learn More

for OVER $26,000
in BONUSES

TMT Roadshow Attendees, BOOK NOW!
I Guarantee I Can Eliminate 100% Of The Hassle Of Hiring Level 1 Techs